Payment Options and Additional Information

Rocks and Gems Canada accepts a variety of payment methods online, including all major credit cards, PayPal, Apple Pay and Android Pay. Items are payable through the Checkout screen.

Orders will be shipped only after confirmation of payment.

Only one coupon code may be used per order.

All orders over $75 CAD will be offered free shipping so long as the item is being shipped within Canada or the United States of America. This promotion may be used in conjunction with a discount code, however the $75 threshold must still be met after the discount is applied.

***Please note: Our website operates separately from our physical retail stores. All items purchased online are not eligible for return or exchange in our retail stores. All orders placed online must be shipped – we do not allow pick-ups for orders placed online, nor do we allow website items to be paid for in our retail locations, then shipped. Please do not bring items ordered online to our retail stores if there is a problem with it. Instead, please reach out to us via email and we will do our best to find a way forward together.